Refund Policy

Refund requests will be submitted to your customer’s bank or card issuer and the refund will take approximately 30-45 business days to credit, depending upon the bank. Refunds can’t be canceled after they’re issued. Disputes aren’t possible on credit card charges that are fully refunded.

Refunds can only be sent back to the original payment method used in a charge. It’s not possible to send a refund to a different destination.

Refunds to expired or canceled cards are handled by the customer’s card issuer

A refund can fail if the customer’s bank or card issuer has been unable to process it correctly (for example, a closed bank account or a problem with the card). This process can take up to 30 days from the post date.